Shipping policy

Shipping Policy

Thank you for shopping with Estrelinha Lue. We are committed to processing and shipping your order as quickly and carefully as possible.

Order Processing

Orders are typically processed within 1–4 business days after payment has been confirmed. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping

Shipping options, estimated delivery times, and applicable shipping charges will be displayed at checkout based on your order and delivery address.

Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances outside of our control.

Order Tracking

When tracking information is available, you will receive a shipping confirmation with tracking details after your order has been shipped.

Incorrect Shipping Address

Please make sure your shipping address is correct before submitting your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost or Delayed Packages

If your package appears to be significantly delayed or lost, please contact us so we can assist you in reviewing the shipment information and determining the appropriate next steps.